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Cust Anal Windsor40k

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Customer Analysis Manager - Windsor 40k

SUMMARY

Working for a major FI you will be responsible for a team who analyse customer data and build statistically based predictive models to support the automation of clients decisioning. The role covers Project Management of Scorecard Development and the Line management of a team of analysts and model builders.

JOB DESCRIPTION

Support the continuing growth of the business

Project manage the development of behavioural scorecards and predictive models to understand customer behaviour and thus target marketing activity more accurately

Take ownership of a number of projects with ultimate responsibility for their delivery

Man management and development of the team

To develop into a strong people manager and build a cohesive team

REQUIREMENTS

Results driven with a strong focus on providing quality solutions

An excellent communicator with the ability to explain complex concepts and describe technical material to non-technical users

The ability to rapidly build strong relationships both internally and externally

The ability to nurture more junior members of staff and achieve buy-in

The ability to use ones own initiative to drive projects forward

Forward thinking with a problem solving mentality

Team orientated

Ability to interpret data, identify trends and through analysis draw conclusions

A minimum of five years experience in modelling including hands-on experience of scorecard developments from initial design through to implementation

Working with clients to ensure that the underlying project design and final deliverables are in line with business, operational and technical requirements

Proficiency in SQL and SAS or SPSS

Strong organisational and time management skills

Excellent oral and written communication skills

Self motivated and flexible with the ability to meet deadlines and produce accurate work efficiently

Click here to send your CV to Baker Hammond to apply for this job. Your CV will not be forwarded without your permission